Sure! You can open a new account, close an existing account, or move your service conveniently online at Start, Stop, Move,

Yes! The Budget Payment Plan smooths out monthly energy costs creating predictable bills year-round to avoid spikes in the winter or summer months.

We estimate the total annual energy cost at your location based on previous energy usage, divide that cost by 12 months, and bill for the average monthly cost. If you have lived at the location for less than 1 year, the monthly average payment will reflect usage by previous occupants. If the location is new construction, the monthly average payment will be based on usage at similar locations.

We review your actual energy usage and monthly payment amount in March, June, and November. If your actual energy usage is higher or lower than the estimate, then your monthly Budget Payment Plan payment amount may increase, decrease, or remain the same at those times.

In June, we determine if you have over- or under-paid for actual energy used fo the entire year (from June to June). If you over-paid, then you will receive a refund or credit. If you under-paid, you will be billed for the outstanding balance.

Yes. Visit the My Account page and click "Schedule AutoPay" to setup AutoPay with any major credit card, debit card, PayPal account, electronic check, or automatic funds transfer. (Click ADD PAYMENT METHOD to add credit card, debit card, or bank information.)

At this time PSE does not offer combined billing for customers with multiple accounts.

Yes. Large business customers may be eligible for natural gas transportation. Transportation customers purchase natural gas from a third-party marketer and have it delivered by PSE. Natural gas rate schedules for transportation customers include Schedules 31T, 41T, 85T, 86T and 87T.

PSE requires 60 days’ notice to become a natural gas transportation customer, you must enter into a one-year delivery contract with PSE, and you must install a telephone line for PSE telemetering equipment at your natural gas meter.

Please note that there may be charges/credits associated with a transportation rate schedule.

If you have questions about becoming a Natural Gas Transportation customer, please contact your PSE account representative or email PSE at customercare@veosonica.com for details.

Your electric and gas rate schedules (or plans) can only change once in any 12-month period.

We recommend reviewing your monthly usage to verify that your current rate schedule is appropriate for your business. You may be eligible to update your rate schedule, if your rate schedule has not changed in the last 12 months.

If your voltage requirements have changed, your business and PSE will need to install different equipment and electric service at your site. If your rate schedule has not changed in the last 12 months, then your rate schedule can change on the date of the voltage change.

No. You can report a power outage without a PSE account by visting our Report An Outage page.

If you are a PSE customer, sign into to your PSE.com account for the best experience to report outages, check outage status, and get estimated restoration times.

PSE customers can create a PSE.com online account by visiting the Create Account page.

Yes. The outage map is a service we provide for Puget Sound Energy customers and only reflects power outages within PSE’s electric service area.

To view estimated power restoration times, visit the PSE.com Outage Map and click a "pin" or shaded outage area on the map. Estimated restoration times are provided in the Outage Details.

You can match the number on your PSE bill with the number on your meter to verify that your electric and natural gas meter are correct.

If you suspect meter tampering please visit our Meter Tampering page and contact PSE for assistance.

Sure! You can open a new account, close an existing account, or move your service conveniently online at Start, Stop, Move,

Creating an online account is easy. Visit the PSE.com home page and click Create Online Account under the blue sign-in button.

You can view up to 24 months of past bill on an active account by visiting Payment History.

Please visit the My Settings page to update your contact information and notification preferences.

Please visit the Notifications Preferences page to update your alert and notification preferences.

Please visit PSE's Renewable Energy home page to learn more about our renewable energy programs and sign-up!

You can also contact a PSE Energy Advisor at energyadvisor@veosonica.com or call 1-800-562-1482, Monday through Friday, 8 a.m. to 5 p.m.

Please visit Green Power to learn more about our Green Power program.

You can also contact a PSE Energy Advisor at energyadvisor@veosonica.com or call 1-800-562-1482, Monday through Friday, 8 a.m. to 5 p.m.

Yes! Your enrollment increases the amount of power generated from renewable resources by:

• Reducing our region's dependence on fossil fuels
• Helping to build or buy a wider range of renewable energy sources in our region
• Supporting the local economy by helping to create green jobs right here in Washington and in the West

Please visit our Scam Alerts page for more information about scams targeting utility customers.

To report a scam, please contact us at 1-888-225-5773. We'll ask for details about the scam, like the time of the call and what the scammer asked you to do.

It's easy to start service with PSE. Please visit our Stop, Start, or Move service webpage and follow the instructions to start service.

It's easy to stop service with PSE. Please visit our Stop, Start, or Move service webpage and follow the instructions to stop service.

To start new service on behalf on your tenant, a completed signed authorization form is required prior to executing the Start Service transaction . In addition, signing up for an Owner Allocation Agreement with PSE ensures that there is no lapse in financial responsibility while allowing you to manage your properties online through MyPSE.

If you notice a tree that is dangerously close to overhead lines, please call your local arborist or fill out our contact form and we'll send out a PSE-certified arborist to investigate at no cost to you.

For more information, visit our Tree Trimming webpage.

Safety: Falling trees and branches can bring down poles and power lines causing very dangerous situations on the ground.

Reliability: Falling trees and limbs or even limbs that simply come in contact with power lines can cause power outages.

No. It is extremely unsafe for you to trim vegetation growing near power lines – even trees that are on your property.

Only specially trained tree trimming professionals should do this work.

Please call your local arborist or fill out our contact form and we'll send out a certified arborist to investigate at no cost to you.

Turning down the heat while you're asleep or away from home, using weather-stripping for windows and doors, and taking shorter showers can all make a big impact on your energy usage.

Check out our Energy Saving Tips page for more information on how to reduce your energy usage.

Please visit My Account and click My Usage to view your energy usage data.